The Book Rewards Programme - How it operates

The basic qualification for becoming a Book Rewards Member.

It operates on a simple principle

Use the points you accumulate

We're not satisfied by just encouraging you

Pass on the habit

Earn your points in Mumbai

Lost your card?

Any other Queries?

And lastly, this is one habit we expect you to cultivate over time

The basic qualifications for becoming a Book Rewards Member?
Knowing the Alphabet
Besides of course, a nominal enrolment fee of Rs 150. The customer must fill up a Book Rewards Customer Profile and hand over the same at our cash counter. After we process the form (allow us a minimum time period of two weeks), we send each member a Book Rewards Kit which includes a welcome letter, a membership booklet and most importantly, the exclusive Book Rewards Card. Each Card is unique, with a different membership printed on it. Only on the basis of this number, each Book Rewards Member is identified. Members are advised to preserve their card carefully.

It operates on a simple principle
The more you Read, The more you Gain
How does the Book Rewards Programme work? Simple. It operates on a points system. For every Rs 40 spent at any Crossword outlet, a Book Rewards Member earns one point. So for example, if you spend a sum of Rs 100 at our store, you will get two points. But note here, that the extra sum of Rs 20 you're spent does not go waste. It gets carried forward and is added to reflect in your total points tally.
You start collecting points, the moment you enrol. No, its not complex as it sounds. Just submit your complete Book Rewards Customer Profile besides paying the enrolment fee of Rs 150. And we'll see to it that your card comes credited with points for the purchases made by you at the time.

Use the points you accumulate.
To get into our Good Books
After you have accumulated enough points (a minimum of 100 at least) you can start using them. How? Present your Book Rewards Card at any Crossword outlet to get an update on points accumulated, each point has a value of Re 1.You can redeem these against Crossword Gift Vouchers. But naturally - to buy more books. In case you'd prefer to buy CD-ROMs, Music or any other item available at our stores, that's ok too. Or else, you can gift these vouchers to your loved ones.
Other than that, there are exclusive offers, discounts and benefits for all Book Rewards Members. Like special tie-ups with various companies and their brands - to ensure better deals for you. We will keep you updated on our offers regularly.
There are also regular email alerts on the various events happening at Crossword. (In case you haven't given us your email address while registering, do forward it to bookrewards@shoppersstop.co.in).*

We're not satisfied by just encouraging you
So we'll even monitor how much you read.
Members can check their points tally by visiting www.crosswordbookstores.com. To gain access it is mandatory to input your 16 digit card number and the date of birth. In case you have not given us your date of birth at the time of enrolment please forward the same to
bookrewards@shoppersstop.co.in or mail us at Book Rewards, Crossword Bookstores limited, Eureka Towers, 'C' wing, 1st floor, Link Road, Malad (W), Mumbai 400064. As an additional benefit, the cash memo obtained on each purchase will state your current points tally. (This benefit will soon be impletemented at all stores. Please check with the store personnel for availability).

Pass on the habit
Start with your immediate family members.
As an original member, you become a Principal card holder. But you can ensure the benefits of this program are passed on to others as well. Just enrol your immediate family as Associate Members. Please note this is applicable to your spouse, children and parents only. Processing fee for these Cards will be Rs.100 each.
You can also gift a membership to your friends. For this, simply fill in the Book Rewards Customer Profile of your nominee and hand over details along with the enrolment fee of Rs 150. Your friend will then get a seperate Book Rewards Card, i.e. become a Principal card holder. And enjoy the benefits that come with it.
Associate Members are entitled to the same offers and privileges as Principal card holders. However all points earned will accrue to the Principal card holder and can be redeemed by him/ her only.
Only a Principal card holder can use his Card against purchases made in Crossword. The Book Rewards Card is not transferable.

Earn your points in Mumbai
Spend them in Vadodara
The Book Rewards Programme is operational at all Crossword bookstores in the following cities:
Mumbai(Kemps Corner, Chembur, Bandra, Andheri, Kandivali, Malad, Shivaji Park, Juhu, Wadala and Powai), Chennai, Hyderabad, Ahmedabad (Mithakali, City Pulse, Pyramid, 10-Acres), Vadodara (Alkapuri), Kolkata (Elgin Road), Bangalore (Residency Road and Bannergatta), Pune (Sohrab Hall, JM Road, Shopper's Stop, Pyramid, E Square, Anudh, Kalyani Nagar, Kothrud), Gurgaon and Ghaziabad
So even if you're a Book Rewards Member in Chennai for example, you can avail of all the benefits in our Hyderabad store as well. Likewise, our centralised software ensures that any purchase you make at Crossword outlets in the above cities are added to your cumulative Book Rewards balance.

Lost your card?
Just report it. We'll make a new one for you. As already explained earlier, you'll have to allow us a minimum of two weeks to process a Card. There will be a nominal charge of Rs.100.
In case you haven't received your Book Rewards Card yet, and want to make more purchases at Crossword, don't worry. We've got systems in place to ensure you won't lose out on valuable points. Get your bills stamped at the outlet and bring them back on your visit along with your Card, when you've finally received it. We'll update your account with details of all the bills submitted.

Any other queries?
All you need to do is ask. Drop by, call the nearest Crossword, email to bookrewards@shoppersstop.co.in or fax at 022 2844 7388. We'll need a minimum of two working days to get back to you, so bear with us.

And lastly, this is one habit we expect you to cultivate over time
Even though your membership is based on a two-year cycle, it is easily extendable. All you have to do is just walk in at least once every two years and enrich yourself by buying a book. No better way of making it a habit that will last a lifetime.

* Please write your name and membership card number