In a
world where products are increasingly commoditised and
quality, service and value are a given, people are the key
causes of differentiation. At Crossword, we firmly believe
that the people make the difference.
Before joining
Crossword the new Associate goes through
structured and non-structured interviews, books-tests and
Thomas Profiling. This is done to ensure that both the
person and attitude fit with that of Crossword.
On
joining a clearly defined induction process is carried out
to ensure that each associate is not only clear about his
job profile, the job fit with that of others and
deliverables, but also about how Crossword functions. Only
after the induction process is successfully completed, the
associate is asked to take up his/her assignment.
The
associate's performance is measured on three attributes:
knowledge, skills and achievements. Crossword is a
meritocracy. Each associate is the driver of her own career.
Requisite training is provided to all, based on current and
future needs of the associate, job and Company.
At
Crossword, it is our endeavour to make work and the work
environment enjoyable and every achievement is celebrated in
its own way.
If books, customers or retail excites
you, Crossword will be the place you are looking for. We
invite you to experience for yourself the joy and sense of
fulfillment in being a part of the book business. And make a
difference to our customers, our community, our organisation
and yourself.
